# Terms of Service
Effective Date: July 1st, 2026
Welcome to the website of Looking Glass Group LLC ("Looking Glass Group," "we," "us," or "our"), available at [www.lookingglassgroupsf.com](https://www.lookingglassgroupsf.com) (the "Site"). By accessing or using the Site, you agree to these Terms of Service ("Terms"). If you do not agree, please do not use the Site.
## 1. About the Site
The Site provides general information about Looking Glass Group's psychological assessment, therapy, coaching, and neurofeedback services in the Bay Area and, for virtual services, throughout California. The Site is informational only. Submitting the contact form, emailing us, or otherwise using the Site does not create a client, patient, or provider relationship, and does not create a therapist-client or educational-psychologist relationship. That relationship begins only once you have completed our intake process and signed the applicable service agreement and informed consent documents.
## 2. Not Medical or Emergency Advice
Nothing on the Site is medical, psychological, or diagnostic advice, and the Site should not be used as a substitute for professional evaluation or treatment. The Site is not monitored for emergencies. If you or someone else is experiencing a mental health crisis or emergency, call 911, go to your nearest emergency room, or contact the 988 Suicide & Crisis Lifeline (call or text 988).
## 3. Eligibility
The Site is intended for use by adults, including parents or guardians inquiring on behalf of a minor student. By using the Site, you represent that you are at least 18 years old, or that you are using the Site with the involvement of a parent or guardian if you are not.
## 4. Intellectual Property
All text, graphics, logos, and other content on the Site are owned by Looking Glass Group or its licensors and are protected by copyright, trademark, and other intellectual property laws. You may view and print Site content for your own personal, non-commercial use, but you may not reproduce, distribute, modify, or create derivative works from Site content without our prior written consent.
## 5. Acceptable Use
When using the Site, you agree not to:
- Use the Site for any unlawful purpose or in violation of these Terms;
- Attempt to gain unauthorized access to the Site, our systems, or other users' data;
- Introduce viruses, malware, or other harmful code;
- Scrape, harvest, or collect information from the Site using automated means; or
- Impersonate any person or misrepresent your affiliation with any person or entity.
## 6. Third-Party Links
The Site may contain links to third-party websites (for example, LinkedIn) for your convenience. We do not control and are not responsible for the content, privacy practices, or availability of those third-party sites.
## 7. Disclaimer of Warranties
The Site and its content are provided "as is" and "as available," without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Site will be uninterrupted, error-free, or secure.
## 8. Limitation of Liability
To the fullest extent permitted by law, Looking Glass Group and its owners, employees, and contractors will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of data, arising out of or related to your use of the Site, even if advised of the possibility of such damages. Our total liability for any claim arising from your use of the Site will not exceed [$100 / the amount you paid us to use the Site, which is generally $0].
This limitation does not apply to liability arising from clinical services, which is instead addressed in your separate client service agreement.
## 9. Indemnification
You agree to indemnify and hold harmless Looking Glass Group and its owners, employees, and contractors from any claims, damages, or expenses (including reasonable attorneys' fees) arising from your misuse of the Site or violation of these Terms.
## 10. Governing Law and Venue
These Terms are governed by the laws of the State of California, without regard to its conflict-of-laws principles. Any dispute arising from these Terms or your use of the Site will be brought exclusively in the state or federal courts located in [San Francisco County / the applicable Bay Area county], California, and you consent to the personal jurisdiction of those courts.
## 11. Changes to These Terms
We may update these Terms from time to time. The "Effective Date" above reflects the date of the most recent revision. Continued use of the Site after changes are posted constitutes your acceptance of the revised Terms.
## 12. Severability
If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect.
## 13. Contact Us
Questions about these Terms can be directed to:
Looking Glass Group LLC